Reference

What You Agree to When You Use okbajiee

These terms set out what you can expect from us and what we ask from you when you open an account and use the lobby.

Account eligibility conditionsbKash, Nagad, Rocket wallet termsWithdrawal and verification rulesAccount suspension conditionsJurisdiction-dependent access
okbajiee What You Agree to When You Use okbajiee
TERMS HELP CHANNELS

How to Reach Us About These Terms

If a clause is unclear or you have a question about how a specific rule applies to your account — a pending Nagad withdrawal, a wallet verification step, or an account restriction — our support team is the right place to start. Send us the details and we will walk through it with you directly.

Team online

Live Chat

Open the chat window from your account dashboard to raise a terms query. We aim to respond to account-related questions as quickly as queue volume allows.

Email Support

Write to our support address for detailed terms questions, especially around wallet verification or account eligibility in Bangladesh-supported regions.

Account Help Page

Your account settings page contains a direct link to submit a terms dispute or request clarification on a specific clause without leaving the lobby.

HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights

We take account integrity seriously. Every login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, use the account lock option in settings immediately — do not wait for support. These terms cover what we do with your account data, how long we hold it, and the process for requesting changes.

Data Retention We keep transaction records, including bKash and Rocket payment history, for as long as required under applicable rules. You can request a summary through account settings.
Account Security OTP authentication is active on every login. If your registered number changes, update it through the verification flow before your next deposit to avoid a wallet mismatch.
Requesting Changes To update personal details or dispute a term's application to your account, submit a written request via the support email. We respond within the timeframe stated in our privacy notice.
Who to Contact All formal terms-related correspondence should go through our support email rather than live chat, so there is a written record. Quote your account ID in every message.

Common Questions About okbajiee Terms

These are the questions we get most often about how our terms work in practice — covering wallet rules, account access, verification steps, and what happens when a term changes.

The core account terms apply the same way regardless of which wallet you use. Each payment method — bKash, Nagad, Rocket — also carries its own provider terms, which sit alongside ours.

Pending withdrawals in progress at the time of an update are processed under the terms that were in effect when the request was submitted. New withdrawals after the update follow the revised terms.

Access depends entirely on your local law and the regions okbajiee currently supports. We do not confirm availability in every location — check local regulations before opening an account.

Send a written request to our support email with your account ID. We will provide a summary of your transaction records, including wallet deposits, within the timeframe in our privacy notice.

Accounts may be suspended for providing false registration details, attempting to use another person's bKash or Rocket wallet, or any activity that appears to circumvent account verification requirements.

Start by contacting support via live chat for a quick explanation. For a formal dispute, send your written objection to our support email quoting your account ID and the specific clause in question.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.